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Rick Saldan is an excellent
inspirational speaker who tailored the seminar to the needs of the
individual students being instructed. This office thanks the Mayors Office
of Information Services for having such a vendor.
Timothy K. Lynch
Office of Fleet Management
City of Philadelphia
Rick has a magical approach that provides a clear and
concise message specifically designed to the needs of his
audience. Rick will provide all the motivational magic you
will ever need, propelling your organization to the next
level of greater success.
Thomas Mulhern
Frontier Communications
Rick Saldan is a compelling and absorbing motivational speaker and
magician.I have been to five of his
Motivational Magic presentations and it is amazing how he keeps our
college audiences on the edge of their seats.
A highly entertaining performer with great comedy flair. Rich content to
increase students' productivity, peak performance and motivation. If you
need an outstanding motivational speaker for colleges, Rick is definitely
one of the world's greatest speakers and magicians!
Dr. Rob Gilbert, Sport Psychologist,
Montclair State University
Rick Saldan has the wit, wisdom and sorcery of a wizard. He
has a dynamic personality, and all will enjoy his
captivating stories, comedy and magic!
Dennis Slaughter
Credit Suisse First Boston
Rick Saldan delivers a first-class show! A pro in every
sense of the word. Funny, unique, entertaining and polished.
Brian Letscher, Actor
Hawaii Five-O, NCIS, Cold Case, Law & Order and The Mentalist.
Rick Saldan is a wonderful combination of master magician, comic
improviser and first class speaker. The audience loved his program, which
was music to our ears. If you love celebrity motivational speakers such as
Tom Hopkins, Dale Carnegie and Zig Ziglar, then you'll love Rick!
Dottie Burman, President
Burtley Productions, Inc.
Rick Saldan
is an incredibly talented performer and motivational speaker with great insight. He shares many powerful
motivational messages that will enhance your life for the better!
Jack Murray, President
Dream Illusions
Rick is one of the best inspirational speakers on
the scene today. Funny, fun loving and highly energetic. If you want to
make your next event into an extraordinary one, then invite professional
speaker Rick Saldan and his amazing Motivational Magic.
Andres Lara, President
Inspiration Times Magazine
The Stress of Difficult People Author: David Rainham M.D., C.C.F.P.
"They call him a wit. They¡¯re half right!". Obnoxious, nasty people - they're a big part of our stress load, at work or at home. They might be a boss, a customer, co-worker, neighbour or spouse. Any peaceful workplace or family can be disrupted by one person with a grudge, a mental illness, personality problem or drug addiction. But as with all stress, your reaction to that difficult person is under your control.
Think of two kinds of difficult people: First there are people, who are basically OK, but temporarily having a tough time - over-stressed, tired, frustrated or even ill .
In these situations try using relaxation and rational thinking to avoid becoming impatient, annoyed or condescending. Focus on the action, not the person. To say: "You didn¡¯t do this right" causes stress. Try: ¡°There are a few things we need to change¡±. Use ¡®I¡¯ instead of ¡®you¡¯ - say ¡°I¡¯m confused¡± , rather than ¡°You're confusing me" If possible, ignore emotional words or swearing - listen for the real message. Sound calm, caring and soothing, but firm - and use verbal 'cushions': ¡°I can appreciate what you're saying¡± ¡°I can understand how that would annoy you." Form a team - don¡¯t say: "You have a problem." Say: "Let¡¯s see what we can work out together." Avoid giving orders, try "It would be best if..." rather than : "You have to", If you regularly face the same problem, research it and practice effective responses with a tape recorder or in front of a mirror.
When dealing with people who have always been difficult, first recognise what they are and picture a large label on them saying : ¡°It¡¯s not just you that I do this to - it¡¯s everyone!¡± Remind yourself that their behaviour is probably a result of their own past problems and their difficulty adjusting to life. Think of them as having some kind of disability, perhaps a disease - maybe a green fungus growing on their brain which makes them act the way they do, they really can't help it! Using your sense of humour, accept them the way they are, rather than wasting time trying to make them reasonable. Arguing with a difficult person is like arguing with an unconscious person - useless. Once again, use relaxation and rational thinking to stay in charge as you adjust your responses to them.
Difficult people are often critical. To reduce stress, see all criticism as directed at your actions, not at you. Use the Q.T.I.P. : 'Quit Taking It Personally!'. See criticism as a brick thrown at you - with a message attached. Read the message. If it's unjustified, shatter the brick somehow - before it reaches you; if it's justified, you can learn something. Say: ¡°Thanks for your useful comments - that will really help me.¡± Even if you don¡¯t mean it, you'll be in control of the situation.
Think of problem people as chances to learn. After any incident, review what worked and what didn't, then make changes next time. Will difficult people wreck your life? Or will they help you develop self- esteem, improve communication and relaxation skills - and provide a fund of stories? It's your choice! And don't forget that, in the right circumstances, a little subtle humorous insult can reduce your anxiety level. Try: "Let¡¯s play horse. I¡¯ll be the front end and you can just be yourself\"
For more information on life and work stress, visit www.optimumhealth.ca or call 1-800-771-5776
