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Summary:
With a
host of new challenges and responsibilities to tackle, new
supervisors need training that helps them adjust to their
new role. Learning how to supervise your new employees on a
trial and error basis can lead to discouragement. This
three-day workshop can help you overcome many of the
problems a new supervisor may encounter, and to set the
groundwork for a successful change in your working life!
Course
Overview
You
will spend the first part of the day getting to know
participants and discussing what will take place during the
workshop. Students will also have an opportunity to identify
their personal learning objectives.
Adjusting to Your Role
This
session shares methods to help participants deal with the
transition to a supervisory role. They will also review the
pre-assignment.
A
Supervisor's Responsibilities
A
supervisor has responsibilities to employees, management,
and themselves. This session discusses those areas of a
supervisor's role.
Action-Centered Leadership
This
session deals with how to balance priorities in a
supervisory role using the action-centered model developed
by John Adair.
Making
Plans
Planning is a vital part of a successful supervisor's role.
Rather than being adrift on a sea of indecision, planning
can help a supervisor to success. This session looks at
ideas regarding plans, how to use the Urgent-Important
Matrix to help develop a plan, a planning case study, the
elements of planning, and planning tools.
Setting Goals
We all
have dreams but turning those dreams into reality takes more
than just hoping and wishing. You need to use a goal setting
method to realize those dreams. This session looks at goal
setting and using SPIRIT.
Defining Leadership
This
session looks at different facets of leadership through a
history of various leadership studies. Then, participants
will explore the theory of leadership styles. The session
wraps up with a look at some case studies and a debrief.
The
Situational Leadership Model
The
second day of this workshop kicks off with a continuing look
at Situational Leadership and styles of leadership. It also
checks into our comfort zones as leaders.
What's
Your Type? How About Mine?
In
this session, participants will complete a self-assessment
to help them identify their leadership style.
Team
Building
Tips
In
this session, participants will complete an exercise to show
synergy in practice in a team situation. Then, they will
explore what a team is and the advantages and disadvantages
of teams. To wrap up the session, they will complete the
Square Rope exercise to illustrate the aspects of a team in
action.
Developing a High-Performing Team
This
session includes a look at the stages of team development,
moving a team through those stages, team problem solving,
and team leadership.
Communication Skills
Communication skills are important for any successful
supervisor. In this session, students will define
communication and communication barriers. They will also
learn about listening and questioning skills. The session
wraps up with information on probing techniques and the
communication process itself.
Motivating Employees
Motivating employees often falls upon on the shoulders of
their supervisor. This session discusses different
motivation techniques that students may apply in their
workplace.
Orientation and Onboarding
This
session looks at orientation and onboarding and the
differences between the two. This session also asks students
to consider the orientation they received on their jobs and
takes them through a rating exercise on that orientation.
Training Tips and Tricks
Supervisors often are tasked with training new employees in
their roles. The skills needed by a supervisor who has to
act as a trainer are discussed here. Students are also given
some successful training guidelines.
Providing Feedback
One of
the jobs of a professional supervisor is giving feedback to
employees. This session covers the six characteristics of
effective feedback and gives participants an opportunity to
role play this skill. The session concludes with the topic
of receiving feedback.
Doing
Delegation Right
Delegation is more than just unloading tasks you don't want
to do as a supervisor. In this session, participants will
define what delegation is and complete a delegation role
play.
Dealing with Conflict
This
session looks at the conflict resolution process and the
problem-solving process. The Conference exercise provides a
chance for students to resolve conflict and debrief in a
controlled setting.
Managing Disciplinary Issues
The
workshop concludes with a study of disciplinary issues from
a supervisor's point of view, including what is discipline,
meeting with an employee for a disciplinary purpose, and a
sample discipline checklist.
Workshop Wrap-Up
At the
end of the course, students will have an opportunity to ask
questions and fill out an action plan.
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Hire Rick Saldan's Motivational Magic to Energize Your Conference or Special Event!
Rick says, With perseverance, drive,
and vision, you can achieve what once seemed impossible. I
encourage you to strive toward
your vision for a new future -- one that
energizes your gifts, your passions and your untapped hidden
potential!
Rick's ideas, messages, strategies, and first-hand stories
of overcoming adversity against all the odds will inspire your
people. They become enthused, excited, and committed to take
massive action that impacts your bottom line. Your return on investment is powerful.
Rick is a unique
motivational
speaker and seminar leader
that combines comedy, theatrical illusions and extensive
audience interaction with inspirational presentations. He
creates a powerful
and enjoyable learning
experience,
guaranteeing to make your conference or
special event an outstanding
success!
Contact Rick Today!
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Some of
Rick's Motivational Milestones: |
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Earned the Triple Crown Award with Toastmasters
International in January, 2018.
Served as Director Area E-51,
District 38, 2017-18 |
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Earned the Advanced Communicator Gold with Toastmasters
International in January, 2018. |
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Graduated from the Dale Carnegie Sales Course Instructor program and
the Dale Carnegie Basic Instructor Course in August, 2002. |
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Earned the Certified Speaking Professional designation with
the National Speakers Association in July, 2001. |
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Graduated from the Accelerated Freefall Course and became a
licensed parachutist and skydiver in August, 1998. |
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Earned the Microsoft Certified Professional designation in
July, 1997. |
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Graduated from Marine Corps Recruit Depot, Parris Island and
earned the title of United States Marine in May, 1992. |
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Some of Rick's
Delighted Clients: |
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We brought Rick in to be our speaker for our annual
conference program for all of our regional sales managers
throughout the country. This is a hard-nosed group who have
seen it all, yet Rick engaged them with finesse. He
challenged them and inspired them. Rick is an exceptionally
talented individual who I highly recommend.
John Erard, Director of Sales & Marketing
Lord, Abbett & Co. Investment Managers
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Rick has a magical approach that provides a clear and
concise message specifically designed to the needs of his
audience. Rick will provide all the motivational magic you
will ever need, propelling your organization to the next
level of greater success.
Thomas Mulhern
Frontier Communications |
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We were delighted with the training and instruction provided
by Rick Saldan on a variety of courses and seminars. He has
proven himself to be a very capable instructor, who adapts
quickly to challenging situations. He interacted very
effectively with our civilian and military personnel.
Looking forward to his upcoming sessions.
Michael McGregor,
Naval Surface Warfare Center |
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We hired Rick to provide two completely different
presentations to our sales force and our customer service
teams. Both events were lively, dynamic and exciting. We
loved how he combined stage magic with his unique insights
in both of these specialties. We were all very impressed
with his highly creative programs. We loved his passion and
enthusiasm as a business speaker. Still trying to figure out
how he knew where we hid his paycheck. Totally impossible.
More impressive than when Kreskin did that!
Richard Rediker, Founder
Rediker Software |
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Rick's presentation is thoroughly inspiring, entertaining
and wonderful!
Elizabeth O'Keeffe
Random House Publishing |
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You can rely on Rick Saldan for any project you get him
involved in. Rick will delight your customers, and deliver
beyond your expectations. An organization who chooses to
bring Rick on board will be lucky to have him, and more
successful for having made the decision.
Fred Walker,
Dale Carnegie Lead Instructor |
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Rick Saldan is an excellent inspirational speaker who
tailored the seminar to the needs of the individual students
being instructed. This office thanks the Mayors Office of
Information Services for having such a vendor.
Timothy K. Lynch
Office of Fleet Management
City of Philadelphia |
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Thank you for your awesome
presentation. I know that all of my teams loved the program.
I love your message and your delivery. I hope that you can
spread even more magic throughout the world!
Gene McNaughton
Vice President of Sales
Tony Robbins & Associates |
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Rick Saldan has the wit, wisdom and sorcery of a
wizard. He has a dynamic personality, and all will enjoy
his captivating stories, comedy and magic!
Dennis Slaughter
Credit Suisse First Boston |
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Rick, this letter comes to you
with thanks from Prime Bank and all the employees who
participated in the training sessions held in our bank and
conducted by you. Everyone in attendance has stated what a
thorough and enjoyable learning course it was.
Michael J. Sexton,
Vice President/Controller
Prime Bank |
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Your training was enjoyable,
informative and very useful in helping us to solve some of
the day-to-day challenges we encounter at Stockard Shipping.
You were very concerned about meeting our particular needs,
and tailored your instruction to cover those specific goals
that we have had in our office routine. Looking forward to
working with you in the future!
Frank Signorello
Vice President, Sales
Stockard Shipping & Terminal Corporation
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You tailored each class to fit the varying needs of the
students but also managed to cover topics in your class
plan. You maintained your composure and sense of humor in
the face of numerous questions and demands.
Patricia J. Kosek
The Glenmede Trust Company |
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I personally commend Mr. Rick Saldan as he has served to be
an outstanding, dedicated and loyal individual and a
definite asset to our organization and our community.
Larry Kovnat
Greater Philadelphia Chamber of Commerce |
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Rick has given of his time, energy and talents to all kinds;
from the needy elderly to convicts, from terminally ill
patients to runaways. He has strengthened and edified the
lives of many.
Captain Ross Schwalm,
United States
Marine Corps |
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The oohs and ahhs
could be heard for miles as magician and motivational
speaker Rick Saldan taught students at the Clarence B. Lamb
School how to be possibility thinkers.
Dana Forde
The New Egypt Press |
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You can pause the slideshow by hovering your mouse over the pictures
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